Sync&Share North Rhine-Westphalia

Walter N, Öksüz A, Compeau D, Vogl R, Rudolph D, Distel B, Becker J

Abstract

Raimund Vogl is the project leader of a large-scale project which aims to introduce a university-based cloud storage services to major German universities. The protagonist needs to prepare himself for a meeting with the project sponsors, the Ministry of Science and Research, to convince them to go ahead with the project. The scenario is based on a real case and shows real challenges. The university-based scenario helps students to better put themselves in the context of the case. Also, the case serves to teach the basic principles of cloud computing. The main challenge faced by the protagonist is to come up with a plan for user adoption. Accordingly, several technology-related theories can be used. In addition, this goes along with the need of Sync&Share NRW to be perceived as a trustworthy provider. The case helps to understand the concept of trust, the relationship between trust and cloud computing acceptance and ways to gain trust in the context of cloud computing. Moreover, there are two additional challenges. First, the demand for support needs to be solved with only very limited human resources. Second, illegal file-sharing needs to be strictly prevented in order not to suffer from a loss of reputation.