Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results
Heide Tobias, Tumbas Sanja, Beverungen Daniel, Knackstedt Ralf, Becker Jörg
Research article in edited proceedings (conference) | Peer reviewedAbstract
The purpose of this paper is to provide an early contribution towards ana-lysing and systematizing service research results from different regions of the world in order to increase mutual understanding and international co-operation in the discipline. Against the backdrop of the service economy model and the industrial production model, we code 335 research results and 238 research projects and analyse them on a web-based research portal. Amongst others, the analyses suggest that service research is much more often co-developed with companies in countries described as industrial production economies. The results provide various implications for research institutions, industry, and funding agencies.
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Authors from the University of Münster
| Becker, Jörg | Chair of Information Systems and Information Management (IS) |
| Beverungen, Daniel | Chair of Information Systems and Information Management (IS) |
| Heide, Tobias | Chair of Information Systems and Information Management (IS) |
| Knackstedt, Ralf | Chair of Information Systems and Information Management (IS) |
| Tumbas, Sanja | Chair of Information Systems and Information Management (IS) |